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Customer Foresight
What do the experts say?
Sales, marketing and customer service officers are in front of a new paradigm
20%
growth achieved with Customer Insights and 360-degree view
Source: Customer Insights | Growth, Marketing & Sales | McKinsey & Company
What do the experts say?
Sales, marketing and customer service officers are in front of a new paradigm
73%
of shoppers expect brands to understand their unique needs and expectations
What do the experts say?
Sales, marketing and customer service officers are in front of a new paradigm
25%
of marketers rank Customer Lifetime Value among their top five marketing metrics
Source: What is Customer Lifetime Value (CLV), and How to Calculate It (gartner.com)
Leverage AI-powered Insights to Discover Opportunities, Exceed Customer Expectations, and Optimize Your Bottom Line
Find the Right Opportunities
Use data and AI to understand and predict customer demand and behavior, to identify new market segments and up- and cross-sell opportunities, and to target your marketing campaigns.
Exceed Expectations
Retain your customers by optimizing their experience and helping them find the right offering, at the right price, and through their preferred channels.
Optimize Your Profits
Determine Customer Lifetime Value (CLV) to drive retention, customer acquisition, and marketing ROI, segment and prioritize customers, and optimize your product portfolio, inventory, pricing, and purchases accordingly.
Book a meeting for further conversations:
In spotlight
Verkkokauppa.com enhanced their eCommerce user experience
In order to to keep ahead with their competition and to support wider product assortment and new business models, Verkkokauppa.com decided to enhance the user experience with the target to stand out at a world-class level.
Customer foresight
Why Codento?
Google’s superior platform and pre-set tools
Easy adoption and superior developer experience, faster time-to-value with templates for Retail AI, Looker analytics, BigQuery and Customer Lifetime Value and leading Generative AI tools for producing the right content.
Codento’s extensive experience
Ready templates for utilizing AI on different scenarios, leading Nordic Google Cloud Platform experts to customize any of your business scenarios, satisfied employees who serve satisfied clients with pioneer mindset, empathy, and perseverance, and ability to harness all your data sources to provide better insights and recommendations for action.
Customer Foresight Cases
All Cases
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Verkkokauppa.com Enhanced Their eCommerce User Experience
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Dustin Automated Their Billing Process with Google Cloud and Obtained Advanced Insight on Customer Data
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Case: Google Cloud Assessment for a Digital Commerce Client
Customer Foresight Blog
All Blog posts
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100 Customer Conversations Shaped Our New AI and Apps Service Offering
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Video Blog: Demonstrating Customer Lifetime Value
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Customer Lifetime Value Modeling as a Win-Win for Both the Vendor and the Customer
Customer Foresight Events
All Events
Questions on Customer Foresight?
We would love to hear from you and help to solve your challenges! Wherever you are in your customer foresight journey, we have the expertise to make it a smooth experience.
- How to find the right opportunities with AI? 🛠️
- How to exceed customer expectations with AI? 🏂
- How to optimize my profits with AI? ⛅
- How to start my AI journey in customer foresight? 🤔